Shipping and Returns

Shipping​

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We use Royal Mail for all shipping.

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You can also buy items online through our website and collect at an arranged time from the studio or even book to have jewellery fitted.

If you have seen an attachment that you like for example but aren't sure of the size post that you would need you can buy either or both through the website and book in and we can fit an appropriately sized post for you.

 

International Shipping

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For international shipping we use Parcelforce,

please bear in mind that customs charges may apply. 

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Return Policy

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All body jewellery sales are final and non refundable for health and hygiene reasons. This does not affect your statutory rights. 

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In the rare instance that you receive broken or faulty jewellery please get in touch within seven days of receiving the jewellery so that we might be able to help.

 

All premium branded products are covered by a lifetime guarantee against manufacturers defects; this does not cover accidental breakage.

 

Defective items must be returned to the studio personally or by Royal Mail Special Delivery.